Ownership & deadlines
The proof of delivery is still missing.
How the flow handles it
The invoice waits until the proof is there – instead of being corrected later.
Systems & master data
Every customer wants different details on the invoice.
How the flow handles it
PO number, cost center or contact person are included automatically for each customer.
Systems & master data
One customer wants e-invoices, the next wants paper, the third their portal.
How the flow handles it
Format and delivery channel are stored per customer and selected automatically.
Ownership & deadlines
The customer portal rejected the invoice.
How the flow handles it
The rejection reason is read, the correction prepared and the invoice resubmitted.
Content & discrepancies
Part of the work has already been billed.
How the flow handles it
Items already invoiced are detected, so nothing is billed twice – or not at all.